Freedom of Information

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Welcome to the Parade Pharmacy Pharmacists’ Publication Scheme. This is the Publication Scheme for the registered pharmacist(s) (who practice together at) within the practice at Parade Pharmacy, 8-10 High Street, Fleckney, Leicester LE8 8AJ; it is about the NHS services which the Pharmacists provide, as required by the Freedom of Information Act 2000.


This Publication Scheme is a complete guide to the information routinely made available to the public by the Parade Pharmacy Pharmacists. It is a description of the information about our Pharmacists and Pharmacy which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness. How much does it cost?

The publications are all free unless otherwise indicated within each Class [with £] .[Where information is provided at a cost, the charges will be calculated as set out in Class 7].

How is the information made available?

The information within each Class is [either downloadable from the pharmacy website or] available in hard copy from Parade Pharmacy, 8-10 High Street, Fleckney, Leicester LE8 8AJ telephone 0116 240 1900

Your rights to information

In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Parade Pharmacy under the NHS Openness Code 1995.

The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made. From January 1st 2005 it will oblige the Pharmacy to respond to requests about information that it holds about NHS Pharmaceutical Services, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release. New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.

Under the Data Protection Act 1998, you are also entitled to access your patient medication records or any other personal information held about you and you can contact [names and addresses] to do this.


If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

F J Hind or S M Hind
Parade Pharmacy
8-10 High Street

Classes of Information

All information at the Parade Pharmacy is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

1. Who we are

Parade Pharmacy is an independent Pharmacy in sole ownership. Practising at 8-10 High Street, Fleckney, Leicester LE8 8AJ
The Pharmacists are
F John Hind, M Pharm, M R Pharm S,
Susan M Hind, B Pharm, M R Pharm S

Contracted for NHS Services to Melton Rutland and Harborough PCT

2. Our Services

The range of services we provide under contract to the Melton Rutland and Harborough NHS Primary Care Trust, and free of charge.

Funded by the NHS
Non Funded some of which are free and some of which we may have to make a small Charge
3. Financial and funding information

The NHS services above are supplied under contract to the Melton Rutland and Harborough NHS Primary Care Trust. Of the non funded some are free and some may attract a small charge

4. Information about Policies, Prescribing and Prescriptions

Protocols and standard operating procedures relating to the dispensing of prescriptions, are either in place or in preparation We are registered under the Data Protection Act and abide by Data Protection Act principles the data protection

5. Regular publications and information for the public
Guidance and information leaflets

There is a range of leaflets and books distributed by Parade pharmacy. As a part of the practice allowance we receive from the Melton Rutland and Harborough NHS Primary Care Trust we display a range of leaflets. These are published from a variety of sources mostly from non public funds. We occasionally receive information from the Primary Care Trust which we make available to the public.

6. Complaints

Policies, procedures and contacts for complaints The complaints policy about NHS Services provided by the Parade Pharmacy is available from the Pharmacy itself. If you wish to make a complaint contact F J Hind or S M Hind, Parade Pharmacy, 8-10 High Street, Fleckney, Leicester LE8 8AJ. The complaintspolicy is in line with the Pharmaceutical Services Regulations and the NHS Complaints Policy. If you cannot resolve the problem or you prefer not to raise the complaint with the Pharmacy directly you may contact the Melton Rutland and Harborough NHS Primary Care Trust.

7. This Publication Scheme

In this class we will publish any changes we make to this Publication Scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the practice. We will also publish any proposed changes or additions to publications already available.

Cost of Information

For the most part, we will charge you only for hard copies [or copying onto media (e.g. CD ROM)]. Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. Charges are as follows:

(a) Via the Pharmacy’s Web Site – Free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual. For those without Internet access, a single print-out as on the website would be available by post from the Pharmacy or by personal application at the Pharmacy 8-10 High Street. Fleckney Leicester LE8 8AJ. However, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.]

(b) Leaflets and brochures - free of charge for leaflets or booklets on, for example, services we offer to the public. A list is available from…………….

(c) “Glossy” or other bound paper copies, or in some cases a CD Rom, video or other mediums, are for charge as in our publication lists available by application to the Pharmacy.]

(d) e-mail-will be free of charge unless it says otherwise

The charges will be reviewed regularly.

Useful Resources
Web sites:

www.informationcommissioner.gov.uk - This is the Information Commissioner’s web site
www.lcd.gov.uk - This is the Lord Chancellor’s Department web site
www.foi.nhs.uk - This is the NHS Freedom of Information web site
Primary Care Trust web site


NHS Openness Code www.doh.gov.uk/nhsexec/codemain.htm
FOI Act 2000 www.legislation.hmso.gov.uk/acts2000/2000036.htm
FOI Act 2000 Explanatory Notes www.legislation.hmso.gov.uk.acts/en/2000en36.htm
Code of Practice under Section 45 FOI Act 2000 www.lcd.gov.uk
Code of Practice under Section 46 FOI Act 2000 www.lcd.gov.uk


Material available through this Publication Scheme is subject to the Pharmacy’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm

NHS Freedom of Information Project Board Model Publication Scheme for Community Pharmacists March 2003 Also see the Personal Information page.

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